Privacy Policy

E-CRIME BUREAU (“Bureau”, “We”, “Us”) is committed to protecting the confidentiality and privacy of information entrusted to us. This Privacy Notice explains how we collect, use, share, and protect personal information obtained through our website and services.

1. Information We Collect

We collect personal information only when you voluntarily provide it — for example, by contacting us, registering for services, or submitting a job application. This may include your name, email address, and other details relevant to your request.

If you choose to register or log in via a third-party single sign-in service (e.g., LinkedIn or Google), we will collect the information you have permitted that service to share with us.

 

 

 

2. Legal Grounds for Processing

We process your personal information on one or more of the following legal bases:

  • Performance of a contract—where processing is necessary to fulfil our obligations to you.
  • Legal obligation—where we are required to process data to comply with applicable law.
  • Legitimate interests—where processing supports our lawful business operations, provided it does not override your interests.
  • Your consent—where we seek your permission for specific processing activities. You may withdraw consent at any time by contacting us at [email protected]

3. Automatic Data Collection

  • IP Addresses

IP addresses are logged for IT security and diagnostic purposes, and may be used in aggregate for website trend and performance analysis.

  • Cookies

Our website uses cookies to improve functionality and your browsing experience. A cookie consent banner allows you to manage your preferences. The following categories of cookies may be used:

  • Strictly Necessary Cookies — these essential cookies are collected for core website functions and cannot be blocked.
  • Performance Cookies — we collect anonymous data to improve website performance and can be managed via the consent banner or browser settings.
  • Functionality Cookies — we collect these cookies to remember your preferences to enhance your experience. Opting out may affect site behaviour.
  • Consent Preference Cookies: our website stores your cookie consent choices in first-party cookies (such as cookies-consent and related category consent cookies). These cookies do not collect personal data and are used solely to remember your consent preferences across visits.

To revoke your cookie preferences, clear your browser cookies or update your selections via the cookie banner. For more information, visit www.allaboutcookies.org

  • Google Analytics

We use Google Analytics to understand how visitors interact with our website. Data is collected in aggregate and does not identify individual visitors. You may opt out using the Google Analytics Opt-out Browser Add-on: http://www.google.com/analytics/learn/privacy.html

  • Location Data

We may collect your device’s geographical location to provide relevant services and improve our location-based features.

4. Children

Our website is not directed at children under 18 years of age. We do not knowingly collect or maintain information from anyone under 18, except as part of an engagement to provide professional services.

5. Sharing of Personal Information

We do not share personal information with third parties except where necessary for legitimate professional or business needs, to carry out your requests, or as required by law. We will not transfer your personal information to third parties for their own direct marketing purposes except with your prior consent.

In some cases, personal information may be transferred outside Ghana to service providers working on our behalf, strictly for the purposes described in this Notice.

6. Your Rights

If we process personal information about you, you have the following rights:

  • Access and Correction—request a copy of your data and correct any inaccuracies.
  • Object to Processing—object if we no longer have a legitimate basis to process your data.
  • Withdraw Consent—withdraw consent at any time; we will cease processing unless an alternative legal basis applies.
  • Deletion and Restriction—request deletion or restriction of your data where there is no legal basis to retain it.
  • Data Portability—request copies of your data in electronic form.

To exercise your rights, contact us at [email protected].

7. Data Security and Retention

We maintain reasonable security policies and procedures to protect your personal information from unauthorised loss, misuse, or alteration. Access to personal data is restricted to those who need it and are required to maintain its confidentiality.

Personal information is retained only as long as necessary to fulfil the purpose for which it was collected, or to comply with legal and regulatory requirements—generally no longer than 2 years.

8. Changes to This Notice

We may update this Privacy Notice from time to time. Any material changes will be communicated through an appropriate channel, and the revised date will be updated on this page.

9. Contact Us

For questions, concerns, or to exercise your rights, please contact us at:

We will acknowledge your query within 14 days and aim to resolve it within one month. Complex matters may take up to three months.

You also have the right to lodge a complaint with the Data Protection Commission of Ghana.